Our work

Access control

New system, same doors.

The situation: An access control system that had fallen behind. It was hard to manage and out of date, and the usual advice was to replace all of it, hardware included.
What we found: The hardware in the doors and on the walls was aging but still doing its job. What had really fallen behind was the system running it.
What we changed: We modernized it into a new system that runs on the existing hardware, so nothing had to come off the walls.
The result: A current access control system, without the cost, disruption and waste of ripping out hardware that still worked.
Where else this hides: Anywhere the equipment is fine but the system running it has aged: cameras, phones, controllers, machines, meters. “Replace it all” is rarely the only answer.

Schematic

Building management

The situation: A building management system that needed people to operate it: adjusting, overriding, and remembering to change things when conditions changed.
What we found: The system could do far more than it was being asked to. It had been set up to wait for instructions rather than act on what it already knew.
What we changed: We reprogrammed it to be fully automatic, so it responds to the building by itself.
The result: A building that takes care of itself, with people stepping in only when something actually needs them.
Where else this hides: Anything that waits for a person to tell it what it already knows: heating, lighting, pumps, doors, irrigation, production equipment, even software schedules.

Schematic

Dashboards & displays

The situation: Systems that collect useful information but bury it behind clunky screens, separate logins and exports nobody has time for.
What we found: The information people kept asking about already existed. It just wasn’t anywhere they could see it.
What we changed: We built dashboards and displays that draw straight from the existing systems and show what matters, on a wall screen, a desk or a phone.
The result: The right information at a glance for the people who need it, with no new system to feed.
Where else this hides: Any question someone asks every week (“how are we doing on…?”) that takes a login, an export or a phone call to answer.

Schematic

Integration

The situation: Separate systems, each fine at its own job, with people moving information between them by hand: re-typing, exporting, checking that it all still matches.
What we found: The systems could share what they knew. Nobody had connected them, because each one had been set up on its own.
What we changed: We integrated them so they work together, and information entered in one place shows up wherever it’s needed.
The result: Information entered once, fewer mistakes from copying, and people freed up for work that needs them.
Where else this hides: Between any two systems where someone is the bridge: orders and accounts, bookings and calendars, sensors and spreadsheets, a website and the back office.

Schematic

Ways of working

The situation: Methods that grew over years, one fix and one workaround at a time, until the way the work is done made sense to nobody new.
What we found: The tools and people were capable of much more. The method was what held them back.
What we changed: We redesigned how the work flows, taking current methods and streamlining them to make better use of the systems and skills already in place.
The result: More done with what was already there, and a way of working people can explain in a sentence.
Where else this hides: In any routine that new staff need a week to learn, or that everyone does slightly differently.

Schematic